Halton Regional Police Service
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Professional Standards

Service Philosophy

Sometimes the Halton Regional Police Service and/or its members make mistakes or act in ways that the citizens we serve may not understand nor like. It is only by bringing your concerns to our attention that we can deal with them effectively.

The HRPS is committed to providing the residents of Halton Region with the highest-quality police service possible. Public input is essential to ensuring that we continue to meet the needs or exceed the expectations of the communities we serve.

Your constructive comments about our service - both good and bad - will help us to improve and to achieve our goals.

About Professional Standards

The purpose of the Halton Regional Police Service Professional Standards Bureau is to contribute to the achievement of the HRPS' mission, goals and objectives by:

  • Providing an effective, efficient and economical support service
  • Ensuring that the prescribed Service standards concerning its administration promote and support professionalism. This includes the practices, conduct, appearance, ethics and integrity of its members and, in doing so, strengthens public confidence and cooperation within the community.

In addition to ensuring compliance with the Police Services Act of Ontario and the Halton Regional Police Service's Policies & Procedures and Directives, Professional Standards, under the direction of the Chief of Police, is responsible for:

  • Ensuring that prescribed standards are met through the recommendation of disciplinary action for misconduct, when required.
  • Ensuring that timely and equitable discipline hearings are conducted by establishing standardized rules of practice governing the discipline hearing processes. Read the rules of practice: English | French.
  • Analyzing trends and patterns in public complaints, disciplinary proceedings and use of force, identifying training issues and recommending remedial action.
  • Assisting in the development of Service Policy to ensure professionalism.
  • Providing information on the role of Professional Standards to Service members and residents of the community.
  • Reviewing recommendations made concerning policing standards to the Police Services Act and any other recommendations directed by the Chief of Police
  • Any other duties as directed by the Chief of Police
Category 2015 2016 2017
Total Citizen Complaints
(Received from Public)
66 67 70
Chief's Complaints
(Internal Investigations)
16 14 16

For more information about the Halton Regional Police Service Professional Standards Bureau, contact:

Professional Standards Bureau