Please note, the records counter at headquarters will closed from December 22 at 12:00p.m. through December 27 at 8:00a.m. and from December 29 at 12:00p.m. through January 2 at 8:00a.m. All other locations will be open during regular hours.
The Municipal Freedom of Information and Protection of Privacy Act was enacted on January 1, 1991. The purpose of the Act is two-fold:
The Act also allows individuals to make privacy complaints should they believe a member of a police service has violated their privacy rights.
Contact the Information and Privacy Commissioner’s office at 416-326-3333 or 1-800-387-0073 or TTY 416-325-7539 regarding the complaint procedure or visit www.ipc.on.ca.
The Municipal Freedom of Information and Protection of Privacy Act also enables individuals to correct personal information or attach a statement of disagreement to a record held by the police. Should you wish to exercise this right, either fill out the application form or send a letter indicating your request for correction. If you want the spelling of your name or date of birth corrected, you must submit proper government documentation to prove the error. An officer’s opinion will not be corrected; however you can attach a statement of disagreement to the police occurrence report or officer’s notebook entry. Questions about this should be directed to the Information Privacy Officer.
The Halton Regional Police Services Freedom of Information Unit was established in 1990 in anticipation of the implementation of the Municipal Freedom of Information and Protection of Privacy Act. The Unit consists of an Information Privacy Officer who also acts as the Freedom of Information Coordinator and delegated decision maker, and two Freedom of Information Analysts.
In addition to processing access requests, the Unit is responsible for processing all subpoenas, summons, motions and court orders served on the Halton Regional Police Service, along with information-sharing requests from outside law enforcement agencies.
To make application for information that is not already available through the Halton Regional Police Service, attend any HRPS Division or forward a signed application form or a letter detailing exactly what it is you are looking for. You are asked to please be specific about what you want access to. Include your full name, maiden name (if applicable), address, daytime telephone number, date of birth, occurrence number, investigation officer’s name and badge number, etc. You may wish to consult the Directory of Records for additional information.
You must enclose a $5.00 application fee for each request. Cheques or money orders are to be made payable to the HRPS. Visa and Mastercard are also accepted.
If you are a law firm acting on behalf of a client or insurance company requesting details about your insured, please enclose a signed authorization or a consent form addressed to the Halton Regional Police Service.
You will receive a written RESPONSE WITHIN 30 DAYS.
Failing to detail exactly what you are requesting, enclosing the correct application fee or your client’s authorization, will delay your request.
When PERSONAL information is available for pickup, you will receive a phone call advising the cost/fee for release. You will have to attend in person at Police Headquarters with proper government identification and the exact change to pick up your records. You can attend Monday to Friday from 0800 – 1500 hours. Alternate hours for pickup can be arranged, just ask! If you cannot attend personally, you must complete the Halton Regional Police Service authorization.
Halton Regional Police Service
Police Headquarters - FOI Unit
1151 Bronte Road
Oakville, ON L6M 3L1
HRPS Freedom of Information Main Line
905-825-4747 ext. 5192
Note: Every effort is made to respond to telephone calls as soon as possible. Due to volume, however, a return call may take a few business days.